Store Policy
Customer Care
At Poured Feelings, I take pride in creating unique, handmade resin pieces with care and attention. I want you to love your purchase and feel good about your experience.
Contact
If you have any questions, concerns, or issues with your order, please reach out by filling out the contact form. I typically respond within 2-3 business days.
Order Issues
If your item arrives damaged or incorrect, please email me within 7 days of delivery with your order number and a photo of the issue. I’ll work with you to make it right—whether that means a replacement, store credit, or refund, depending on the situation.
Care Tips
Resin art is durable but should be treated gently. Avoid prolonged sun exposure, submersion in water, or harsh chemicals to keep your piece looking its best.
Privacy Policy
Effective July 23, 2025
Poured Feelings (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit [pouredfeelings.com] (the “Site”).
Information We Collect
We may collect personal information when you:
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Place an order (name, email, shipping address, payment info)
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Sign up for our email list
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Contact us directly
We may also collect non-personal information like website usage data through cookies or analytics tools.
How We Use Your Information
We use your information to:
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Fulfill and ship your orders
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Communicate with you about your orders or inquiries
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Send occasional updates or promotions (you can unsubscribe anytime)
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Improve our website and services
Sharing Your Information
We do not sell your information.
We only share your information with:
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Trusted service providers (like payment processors or shipping services)
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Legal authorities if required by law
Cookies & Analytics
We may use cookies or similar tools to improve your browsing experience and understand how visitors use our Site.
Your Choices
You can:
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Opt out of marketing emails using the “unsubscribe” link
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Disable cookies through your browser settings